{"id":557,"date":"2025-01-27T17:03:59","date_gmt":"2025-01-27T17:03:59","guid":{"rendered":"https:\/\/fulltechnologysystems.com\/?page_id=557"},"modified":"2025-01-27T23:07:34","modified_gmt":"2025-01-27T23:07:34","slug":"technical-support-services","status":"publish","type":"page","link":"https:\/\/fulltechnologysystems.com\/en\/solutions\/automation\/technical-support-services\/","title":{"rendered":"Technical Support &amp; Services"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Whether you need help solving your major production problems or want to improve operations, we are here to help. Our remote technical support services help optimize control system performance, improve Overall Equipment Effectiveness (OEE) and reduce maintenance costs. In addition, we can identify and fix problems before they occur, fill skills gaps and preserve knowledge for new workers.<\/p><h2 class=\"wp-block-heading\">Technical assistance service<\/h2><h3 class=\"wp-block-heading\">Knowledge and assistance to meet your daily challenges<\/h3><p class=\"wp-block-paragraph\">Technical problems cause headaches and keep you from performing at your best. Whether you need to quickly troubleshoot production issues, improve training or streamline software upgrades, purchasing our TechConnect\u2120 support service can give you the knowledge and assistance you need to address some of your biggest challenges.<\/p><p class=\"wp-block-paragraph\"><strong>Solve your problems with online and telephone technical assistance<\/strong><\/p><ul class=\"wp-block-list\"><li>You can get help from our product specialists, who can assist you with installation, configuration, troubleshooting or diagnosing technical problems, whenever you need them, 24 hours a day, every day, all year round.<\/li>\n\n<li>Submit questions online or communicate via live chat with our highly trained technical support engineers.<\/li>\n\n<li>Use the personal portal to manage phone and online interactions, receive product notifications and save your favorite content<\/li><\/ul><p class=\"wp-block-paragraph\"><strong>Better manage software updates<\/strong><\/p><ul class=\"wp-block-list\"><li>Avoid critical situations, extend functionality and enhance user experience with access to the latest software updates<\/li><\/ul><p class=\"wp-block-paragraph\"><strong>Get virtual technical support with augmented reality (AR) services<\/strong><\/p><ul class=\"wp-block-list\"><li>Share what you are seeing in real time with our technical experts to help troubleshoot the problem.<\/li>\n\n<li>Access augmented reality work instructions to learn how to repair your Allen-Bradley products.<\/li><\/ul><p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Ya sea que necesite ayuda para resolver sus principales problemas de producci\u00f3n o quiera mejorar las operaciones, estamos aqu\u00ed para ayudarlo. Nuestros servicios de asistencia t\u00e9cnica remota ayudan a optimizar el rendimiento del sistema de control, mejorar la Eficacia Total del Equipo (OEE) y reducir los costos de mantenimiento. Adem\u00e1s, podemos identificar y solucionar problemas [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":237,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"_joinchat":[],"footnotes":""},"class_list":["post-557","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/fulltechnologysystems.com\/en\/wp-json\/wp\/v2\/pages\/557","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fulltechnologysystems.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fulltechnologysystems.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fulltechnologysystems.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fulltechnologysystems.com\/en\/wp-json\/wp\/v2\/comments?post=557"}],"version-history":[{"count":6,"href":"https:\/\/fulltechnologysystems.com\/en\/wp-json\/wp\/v2\/pages\/557\/revisions"}],"predecessor-version":[{"id":640,"href":"https:\/\/fulltechnologysystems.com\/en\/wp-json\/wp\/v2\/pages\/557\/revisions\/640"}],"up":[{"embeddable":true,"href":"https:\/\/fulltechnologysystems.com\/en\/wp-json\/wp\/v2\/pages\/237"}],"wp:attachment":[{"href":"https:\/\/fulltechnologysystems.com\/en\/wp-json\/wp\/v2\/media?parent=557"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}